The Helen O'Grady runs intensive courses for corporations and businesses to train staff in excellent public speaking and presentation skills. A lot of the course also involves team building skills and this helps with good inter staff relations. The Helen O'Grady Drama Academy's training courses are tailor-made for companies according to the budget and needs of the business. Public speaking is one of the number one fears of most people and the Academy's courses quickly train people how to have the necessary confidence to make presentation to a large audience.
Customer service is probably one of THE most important part of ensuring that your company is the leader and therefore training in how to deal with public, using eye contact, a smile and projecting a warm personality is essential for face-to-face and telephone call centres.
The Helen O'Grady Drama Academy has over the last six weeks been developing the public speaking and customer service techniques with the staff at the Cape Town Aquarium at the Waterfront. Very quickly, the Academy has seen a huge change in the abilities of these wonderful people. The programme is fun and enjoyable for all.
Customer service is probably one of THE most important part of ensuring that your company is the leader and therefore training in how to deal with public, using eye contact, a smile and projecting a warm personality is essential for face-to-face and telephone call centres.
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